Journeys in Escondido, CA Open now

Reviews about Journeys

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  May 04, 2019, by Judy Bruner
  I went in to return an item i had purchased i had paid most cash and some card when i asked for my cash back and the rest card two girls said No that the policy was if you purchase with card it all goes by i asked if a manager was available to over write it but they said she cant its policy so i said ok thats fine so the refunded everything back to my card after it was finished i check my account online and there was no refund there so i aaked her how long and they said 4 to 7 days i began to ask why did they not tell me that and they replied its our policy so i asked for the manager and it turned out i could get my cash back instead of on my card and they two girls who helped me had attitude Ana and Melissa the manager couldnt help me so ill be contacting the supervisor just for the poor customer service when all i asked was one simple question and they didnt even try to help me very disappointed in the service here