Express Fuel in Escondido, CA Open now

Reviews about Express Fuel

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  June 04, 2020, by Shawna Rice
  Went to get gas and the machine asked if I wanted to add on a car wash. I chose the yes option, was charged, and given a code on my receipt. As I pulled in to the car wash, the screen says that it is out of order. I went inside to ask for a refund and was told, "no, we don't do refunds." So I explained that the car wash wasn't working and the cashier just said, "Uh huh." She told me again that they don't give refunds. I asked for the supervisor and she said he wasn't there. I told her she needed to call someone (manager, owner) because it wasn't right for me to pay for a service and then not get it, a refund. I was not friendly to the snotty girl, especially when she threatened to call the cops on me. I told her she had I had done nothing that would necessitate her calling the police. I suggested she put a sign out on the pumps so Pepe would not buy the car wash and in turn, would not co inside and give her a hard time. She then told! me that I don't need to tell her what to do and that she just works there. I agreed and even apologized for being rude, then repeated that I wasn't telling her how to do her job, merely making a suggestion si her job would be easier. I asked for a number and was given the business number (of no help today) and told to call on Tuesday to speak with the manager.
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  April 03, 2019, by Mike Goodman
  DON'T USE THIS CAR WASH!! The brushes ruined a windshield wiper and left scratches on the side of my truck. The warning sign is very odd on what it covers when it ruins something on your vehicle. I tried multiple times to contact the owner about this. I was only able to speak to the attendants and they all told me basically don't waste my time because the owner will not help me. I guess customers satisfaction isn't important anymore! Save your car, go somewhere else!